I use TSC rather than a network direct because I get personal attention and they go the extra mile. Will O2 deliver a handset to me in a Derby shopping centre on a Saturday – TSC have done twice. When I lost an iPhone in Dubai, Graham quickly hand delivered a replacement.
RB, MD of an SME business in Derbyshire
We wanted to remain with Vodafone and obtain new handsets before our contract renewal date. TSC explained why that would not be possible, but gave us another option which we chose to ignore. We moved to a Vodafone Gold partner who promised the earth but did not deliver on their promises; as soon as we could we moved to TSC who understood our needs and were honest in all their dealings with us. We now see Graham as our trusted telephony adviser.
JL, FD of a service driven business in Nottingham
Although we are a small business we travel extensively throughout the UK and overseas. With relatively few mobile phones for many years we are at the mercy of the major service providers with complicated tariffs and bills, coverage issues and confusing contracts.
As a result of local marketing we got in touch with TSC and met with Graham Hey who looked at our contracts and bills and told us that he was confident that he could achieve cost savings for us, improve the coverage problems and simplify the whole process.
We have now used TSC for six years and are extremely pleased with the savings that we have made. It is very helpful to have a local firm with someone like Graham who is happy to call in and discuss matters with us in a polite but knowledgeable manner.
EH, MD of Loughborough based energy consultancy business